Scan success and repeat scanning at a GLP-1 provider
Users achieving a successful scan at a large international GLP-1 provider.
Source: aggregate Prism scan data, September 10, 20261 / 8A baseline for improvement
151 users with a result out of 217 users who attempted.
181 succeeded, 160 failed. Finished scans only.
The scan-level measure excludes scans that were created but not finished. The user-level measure counts a user with at least one successful result as successful, even if that user also had failed scans.
Source: aggregate snapshot, November 2025; definitions in source inventory2 / 8More users got a successful result
151 of 217 users who attempted.
2,438 of 2,493 users who attempted.
Finished scans only.
Finished scans only.
What changed along the way
- Visibility: a partner dashboard made scan outcomes visible for ongoing review.
- User review: a user-in-the-loop scan review was introduced.
- Targeted guidance: a written scan-success review provided recommendations, with a request to review pre-scan education and new/returning user flows.
Unique-user success ratio = users with at least one successful result / users with a succeeded or failed scan in that month. Documented interventions accompanied the improvement; their individual contribution was not measured.
Source: aggregate snapshot and documented partner-support history3 / 8More scan attempts succeeded
Monthly rate = succeeded scans / (succeeded scans + failed scans). Pending scans are excluded. Trend shows observations, not proof of causation. September 2026 is partial and is not plotted.
Source: aggregate snapshot, monthly scan_success_rate4 / 8More scans and more active users
Scans include all scans created, regardless of outcome. Unique users are separately computed within each month and are not summed across months. September 2026 is partial and is not plotted.
Source: aggregate snapshot, monthly scans and users5 / 8First-time scanners become returning scanners
Common scale: bar length is monthly user count. Returning = monthly users minus first-time scanners. Categories are monthly, not a longitudinal cohort.
The all-time repeat figures cover successful scans through September 10, 2026. Bars stop at August, the last complete month.
Source: aggregate snapshot, monthly users/first_scanners and repeat_scanning_all_time6 / 8More users returned the next month
Share of users who scanned in month M and scanned again in month M+1. August does not have a complete next month in this snapshot. This is an observed cohort return measure, not a prediction of future retention.
Source: aggregate snapshot, month_to_month_return7 / 8Differentiate onboarding with body scanning
Offer a body-composition scan as a distinct reason to begin, beyond a weight-only check-in.
Make the first scan easy to complete and explain what the result means in a wellness context.
Provide a clear reason to scan again and compare progress over time.
Today
Future MeFirst scan ⌄Latest scan ⌄Illustrative interfaces and example values.
Activation lift is a hypothesis, not measured in these scan records. Test onboarding conversion and first successful scans before making a performance claim.
Source: Prism scanning reference designs; adapted illustrative interfaces8 / 8